Hey everyone, I’m worried that my grandparents might be getting scammed by their phone provider, Cricket Wireless. Here’s the deal: they’ve had issues with their budget Android phones multiple times. The phones suddenly stop making calls, showing an error saying they’re in airplane mode (even though they’re not).
The Cricket store employees claimed the phones were “no good” and sold them new ones. But when they called Cricket support, the support team refunded their money and fixed the so-called broken phones. Now the same issue has happened again with the replacement phone, and the store is saying it’s no good again.
I’m super frustrated because I’ve owned cheap phones before, and this has never happened to me. Anyone else dealt with something like this? I want to make sure my grandparents aren’t getting taken advantage of. Thoughts?
You definitely have a reason to file a formal complaint with Cricket about that store. Those employees might be pushing phones for commissions or incentives. If Cricket refunded your grandparents, it means they know the phones weren’t the issue. Report them for sure.
Your grandparents are absolutely being taken advantage of. Those budget phones often come preloaded with bloatware that slows them down. Most users don’t know how to deal with it, so they end up replacing their phones frequently.
I’d recommend getting them a phone with at least 6GB of RAM and decent storage. Also, maybe consider switching providers to avoid this happening again.
This might just need a network reset. I’ve had a similar issue with my iPhone before. Verizon said it could be from traveling and the network settings getting overloaded.
Amos said:
This might just need a network reset. I’ve had a similar issue with my iPhone before. Verizon said it could be from traveling and the network settings getting overloaded.
What’s a network reset? Does it wipe everything or just the connection stuff?
Amos said:
This might just need a network reset. I’ve had a similar issue with my iPhone before. Verizon said it could be from traveling and the network settings getting overloaded.
It only resets the network settings like Wi-Fi, Bluetooth, and cellular connections. Your data stays safe.
Yep, they’re being scammed. I’d recommend getting them unlocked phones, maybe something like a Samsung A55. It’s affordable, reliable, and doesn’t have bloatware from carriers. Just get them a SIM-only plan. My parents use it, and they’re super happy with it.
